UX Researcher

USA | Full-time | Fully remote

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You’re an enthusiastic and curious UX Researcher. You have an attention to detail and the ability to see larger trends in the data. And if, above all else, you want to join a global team that creates smart, creative, and effective solutions to complex business challenges, we would like to meet you!

 

Modus is a collaborative digital agency headquartered in New York City with offices throughout the United States, Latin America, and the Asia Pacific region. We’re an interdisciplinary group of motivated, dedicated professionals who don’t take things at face value. We uncover insights, imagine new possibilities, and create digital experiences that transform businesses and delight customers.

 

Our next UX Researcher will be an integral part of our growing Research & Analytics team, working across a wide range of clients and projects.

 

Read on for details.

 

Responsibilities: 

This role is part of a growing team within a growing digital agency. It requires you to be both an exceptional research practitioner, and to help shape the way our research operations grow with the business. You’ll work across multiple clients and projects, helping teams gather insights that inform product strategy. You will bring the teams along on the journey of your discoveries and formulate your findings for presentation to our clients.

 

To be successful in this role you should have: 

  • UX research work experience outside of an academic environment, preferably with an agency
  • An understanding of UX design principles
  • Experience testing usability and user sentiment of digital experiences through prototypes and other visual aides
  • Presentation and storytelling skills that turn raw data into information that guides decision making
  • Demonstrated experience with research at every step of the product development cycle, informing both strategic and tactical decisions
  • Strong knowledge of both qualitative and quantitative research methods and how to combine them
  • Experience in conducting research in a fast-paced/agile environment
  • Prior experience with analytic tracking techniques to drive an iterative approach to continuous improvement
  • Experience wowing clients in an agency setting

 

Qualifications:

  • 3+ years of work experience outside of an academic environment (agency/client experience a plus)
  • Employs a variety of qualitative and quantitative research techniques, along with the knowledge of when and why to apply them
  • Broad experience with both generative and evaluative methods
  • Strong communication and presentation skills
  • Experience facilitating workshops or co-creation exercises
  • Able to show how your work has had a substantial impact
  • Experience with end-to-end research projects; from defining goals and objectives, recruiting, developing scripts or interview guides, conducting interviews, analyzing results, and sharing insights with stakeholders
  • Experience establishing and analyzing UX metrics
  • Ability to connect your research back to key strategic business objectives

 

In addition to a competitive salary, Modus offers an enriching, team-centric work environment; flexible work schedules; premium health care plans; 401k matching; the opportunity to work with the latest technologies; and other whole-person benefits such as access to wellness platforms; sponsored training courses and certifications; and creative, hands-on team-building events that embrace our passionate company culture that spans the globe.

 

If you’re self-motivated and enjoy collaborating with wildly talented people who are as dedicated to helping each other as they are to helping shape the digital future, we can’t wait to hear from you.