You’re a strategic thinker and relationship builder who knows how to manage and nurture client relationships that grow and last. You’re hungry to guide and advise clients, as well as internal teams as they define, design, develop, and market digital experiences. You thrive in a fast-paced consulting environment where you foster strategic thinking with your clients. You work with a global team that creates smart, creative, and impactful digital experiences that solve complex business challenges.

Modus is a digital consulting firm headquartered in New York City with offices throughout the United States, Latin America, Europe, and the Asia Pacific region. A fully remote global team that defines & creates clever, creative, and impactful digital experiences—designed for thoughtful humans, by thoughtful humans—we’re an interdisciplinary group of pros who question everything in the name of delivering bespoke solutions that transform businesses from something customers need to something that delights them.

Our Director, Client Strategy is an integral part of our Client Strategy team, working across a wide range of clients and projects. Our ideal candidate is located in the New York/New Jersey tri-state area.

Responsibilities:

• Strategically guide corporate leaders on a wide variety of topics in the digital space, including digital strategy, digital and brand to demand marketing, digital product innovation & development, amongst others.

• Develop a deep understanding of how our clients business and industry works in order to strategically guide them to success, whilst deepening client relationships & cultivating new opportunities

• Optimize and own account revenue and profitability

• Overseeing and guiding cross discipline digital consulting teams

• Facilitating internal problem-solving, challenging hypotheses, and presenting clear recommendations to the client with thoughtful supporting evidence

• Understanding and advocating for the client’s needs and goals

• Working directly with the senior leadership to ensure the overall health, direction, and success of the accounts they oversee

• Providing guidance and oversight to strategy, design, content, marketing, and development teams

• Generating big-picture vision and seeing it through from ideation to implementation  

• Providing exceptional service to clients while delivering engagements on time and on budget 

• Work cooperatively with Modus project and product managers, strategists, designers, copywriters, creative directors, and other team members, as required

• Report progress/updates and/or communicate with other team members, project leads, and our clients, as required

• Other duties related to the position that may arise from time to time and may be assigned

Qualifications:

• 8+ years experience in professional services, with 4+ years leading strategic key accounts

• Background in digital consulting with a strong emphasis on digital product strategy, UX, & brand to demand digital marketing  

• Excellent interpersonal and communication skills

• Strong leadership, managerial, and customer relationship skills

• Experience managing fiscal health of accounts/projects

• Experience negotiating complex contracts

• Global team management and remote team management experience

• Strong strategic thinking, problem-solving skills, and independent self-direction, along with a desire for team collaboration and open communication. 

For New York City-based hires only: Compensation Range: $100,000-$150,000 base salary, subject to standard withholding and applicable taxes. Compensation finally awarded to the candidate will be commensurate with the candidate’s skills and experience. Compensation ranges for candidates in locations outside of New York City may differ based on the cost of labor and such additional factors for such other locations. 

In addition to a competitive salary, Modus offers a great work environment, premium health care plans, 401k matching, flexible work schedules, training courses and certifications, the opportunity to work with the latest technologies and other great benefits such as creative and fun team building events that embrace a worldwide remote company culture.

If you are self-motivated and enjoy being part of a diverse team of talented people who help each other while helping to invent the digital future, apply now!